Members / Contact and Help

Contact and Help

At Horizon Blue Cross Blue Shield of New Jersey, we've made it even easier for you to contact us. We do suggest utilizing the Help section whenever possible, as well as the FAQs section, to quickly find answers to your questions.

~ Email Form

Email us using this convenient online form

~ Member Services Mailing Addresses

Horizon POS, Horizon HMO, Horizon PPO

1-800-355-BLUE (2583)

Horizon Healthcare of New Jersey
PO Box 820
Newark, NJ 07101

Federal Employee Program

PPO members can send correspondence to:
Horizon BCBSNJ
Federal Employee Program - PPO
PO Box 656
Newark, NJ 07101-0656

POS members can send correspondence to:
Horizon BCBSNJ
Federal Employee Program - POS
PO Box 1016
Newark, NJ 07101-1016

State Health Benefits Program

NJ DIRECT - 1-800-414-SHBP (7427)
Horizon Blue Cross Blue Shield of New Jersey
PO Box 820
Newark, NJ 07101-0820

Traditional Plan - 1-800-414-SHBP (7427)
Horizon Blue Cross Blue Shield of New Jersey
PO Box 1609
Newark, NJ 07101-1609

NJ PLUS - 1-800-414-SHBP (7427)
Horizon Blue Cross Blue Shield of New Jersey
PO Box 820
Newark, NJ 07101-0820

Participating Health Care Professionals should file medical claims directly with their local Blue Cross and/or Blue Shield Plan for processing on your behalf.

Pharmacy Member Services - 1-866-881-5605

Horizon Healthcare Dental Services

1-800-4-DENTAL
Horizon Healthcare Dental Services
P.O. Box 1938
Newark , New Jersey 07101-1938