More than three million members have given us their seal of approval. In addition, we are proud to be recognized by the following organizations and associations for our superior efforts. Our honors include: At Horizon Blue Cross Blue Shield of New Jersey, we're always refining our Web site to make it as helpful — and user-friendly — as possible. And our efforts have not gone unnoticed. Our honors include:

For the second year in a row, Horizon HMO received the top ranking in the 2004 New Jersey HMO Performance Report. Horizon BCBSNJ was awarded an "Excellent" accreditation status — the NCQA's highest status. Standard & Poor's designated Horizon BCBSNJ with an "A" rating for financial strength. Horizon Healthcare has been recognized by Crain's New York Business as the fastest-growing health insurer in New York City and ranked 13th among New York City's largest health insurers. Ranked 48th, Horizon BCBSNJ was named to the prestigious InformationWeek 500 list of the most innovative users of information technology in the United States. This is the sixth year in a row that Horizon BCBSNJ has been ranked in the top 500. The Executive Women of New Jersey bestowed Horizon BCBSNJ with a "2004 Business Honor Roll" Award, and Vice President Carol Banks received the "Salute to the Policy Maker of the Year" Award. Blue Cross Blue Shield of Michigan named Horizon BCBSNJ the #1 Partner Plan in the Motor Companies performance review of the 18 partner Blue Cross and/or Blue Shield plans. The Horizon BCBSNJ Universal Customer Service Workstation (UCSW) Inquiry Process Redesign Team won the Attendee Choice Award for Best Community Impact at the 58th Annual Quality Congress. The Blue Cross and Blue Shield Association quarterly BlueWorks Program recognized Horizon BCBSNJ with two awards for the Preventive Health Care Call Program and the Health Literacy Program. BlueWorks spotlights initiatives shown to be effective in improving the quality and affordability of health care among the Blue Cross and/or Blue Shield plans throughout the country. New Jersey Business and Industry Association awarded Horizon BCBSNJ with an Award for Excellence in the public service category for its Horizon Health Literacy Program. Horizon BCBSNJ received the 2004 Brand Excellence Award from the Blue Cross and Blue Shield Association for superior commitment to customer loyalty, brand strengthening, and overall performance. The Compliance and Integrity and Corporate Communications Teams received honorable mention in the Blue Cross and Blue Shield Association's 2004 Best of Blue Marketing Communications Competition. The Centers for Disease Control and Prevention (CDC) recognized Horizon BCBSNJ's Immunization Resources and Education Partnership (IREP) Program for its contribution to the state's dramatic increase in immunization rates, from 58% to 72%. The Technology Managers Forum recognized process improvement efforts with a First Place Best Practice Award. The Interactive Voice Response (IVR) project was recognized in the InfoWorld 100 list. Horizon BCBSNJ was the recipient of a Leadership in Healthcare Award from the Biotech Medical Management Association. Horizon BCBSNJ received the Corporate Award from the city of Newark at the Annual Immunization Summit. President and CEO William J. Marino was honored with the prestigious Tanenbaum Center for Interreligious Understanding's (TCIU) Corporate Bridge Builder Award. Mr. Marino received the award for his work confronting inequities in access to quality health care among minority populations. Horizon BCBSNJ was the proud winner of four awards at the 25th Annual Telly Awards for video productions in the categories of training for corporate use, low-budget and use of music. The MarCom Creative Awards, an international competition that recognizes outstanding achievements in marketing and communications, recognized the Horizon BCBSNJ 2003 Annual Report with a Platinum Award and the National Accounts Capabilities Brochure with a Gold Award. The Communicator Awards Program, the international competition honoring excellence in communications, recognized Focus Magazine, Recipes for a Healthy 2004 Calendar, the All About You Program, and the Horizon Health Kit for industry excellence. Horizon BCBSNJ received the Grand Award from the Association for Publication Excellence (APEX) for B. Good, The Compliance Guy Cartoon Series. Horizon BCBSNJ won four awards in the Annual Health Care Advertising Competition: Gold — Recipes for a Healthy 2004 Calendar; Silver — Health Care Dollars and $ense Campaign; Silver — Horizon MyWaySM PCA Marketing Launch; Silver — B. Good, The Compliance Guy Campaign; and Bronze — Obesity Poster. The National Mature Media Awards, the nation's largest awards program recognizing the best advertising, marketing, and educational materials produced for adults aged 50 and over, awarded Horizon BCBSNJ with a Bronze and five Merit Awards for various patient educational brochures and direct mail pieces. Making your online experience the best that it can be is just one more way that we're Making Healthcare Work®' for you.