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Member Services Provider Services Sales Pharmacy Services Fraud


Member Services

  • Horizon POS, Horizon HMO, Horizon PPO

    1-800-355-BLUE (2583)

    Horizon Healthcare of New Jersey
    PO Box 820
    Newark, NJ 07101

  • Federal Employee Program

    1-800-624-5078

    PPO members can send correspondence to:
    Horizon BCBSNJ
    Federal Employee Program - PPO
    PO Box 656
    Newark, NJ 07101-0656

  • State Health Benefits Program

    NJ DIRECT — 1-800-414-SHBP (7427)
    Horizon Blue Cross Blue Shield of New Jersey
    PO Box 820
    Newark, NJ 07101-0820

    Traditional Plan — 1-800-414-SHBP (7427)
    Horizon Blue Cross Blue Shield of New Jersey
    PO Box 1609
    Newark, NJ 07101-1609

    NJ PLUS — 1-800-414-SHBP (7427)
    Horizon Blue Cross Blue Shield of New Jersey
    PO Box 820
    Newark, NJ 07101-0820

    Participating Health Care Professionals should file medical claims directly with their local Blue Cross and/or Blue Shield Plan for processing on your behalf.

    Pharmacy Member Services — 1-866-881-5605

    Caremark Specialty Pharmacy Services — 1-800-237-2767

    Magellan Behavioral Health Services — 1-800-991-5579

  • Horizon Healthcare Dental Services

    1-800-4-DENTAL
    Horizon Healthcare Dental Services
    P.O. Box 1938
    Newark , New Jersey 07101-1938

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Provider Services

  • For all managed care products:
    1-800-624-1110

  • For all traditional products:
    1-800-624-1110

  • Correspondence:
    Horizon BCBSNJ
    PO Box 54
    Newark, NJ 07101-0054

  • Claims:
    Horizon BCBSNJ
    PO Box 820
    Newark, NJ 07101-0820

  • Direct Access Claims:
    Horizon BCBSNJ
    PO Box 1609
    Newark, NJ 07101-1609

  • Horizon Healthcare Dental Services:
    1-800-4-DENTAL
    Horizon Healthcare Dental Services
    P.O. Box 1938
    Newark , New Jersey 07101-1938

  • Magellan Health Services:
    1-800-626-2212

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Sales

  • Horizon Medigap:
    1-800-224-1234

  • Individual and Small Group:
    1-800-466-2583

  • Horizon Dental:
    1-973-466-7010

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Pharmacy Member Services

  • Horizon POS, Horizon HMO, Horizon PPO and Medicare Blue
    1-866-881-5603

  • Medigap
    1-866-881-5606

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Fraud Investigation Department

Horizon BCBSNJ Investigations Department
PO Box 200145
Newark, NJ 07102

Fraud Investigations 1-800-624-2048

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