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FAQs
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If you have questions about affordable dental care, the following most
frequently asked questions will be helpful. If you need additional information, please contact us at 1-800-4-DENTAL.
Q. How can individuals or groups who do not have dental insurance obtain
affordable dental care?
A. The Horizon Centurion Dental Program is an affordable individual or group
dental program.
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Q. How does the program work?
A. When you visit a participating Horizon Dental PPO dentist for eligible
services and show your Horizon Centurion ID card, you receive these
services at reduced fee levels.
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Q. Will I be required to visit certain dentists?
A. Yes. Only dentists who participate in the Horizon Dental PPO Network
honor this program. Simply visit one of those dentists to receive the
reduced fees. With an extensive network of participating dentists throughout
New Jersey and the surrounding counties of New York and Pennsylvania, there
is sure to be a dentist close to your home or workplace.
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Q. What if I need specialty care?
A. If you require specialty care, simply visit one of the participating
specialists. Note that the fees for services rendered by a participating
general dentist are generally lower than fees for specialists.
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Q. Will I be required to fill out a claim form when I have services rendered under the Horizon Centurion Dental Program?
A. No. There are never any claim forms to file. When you receive eligible
dental services from a participating Horizon Dental PPO Network dentist,
simply pay the dentist the reduced fees at the time of service.
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Q. Will there be any changes in the reduced dental fees payable under the Horizon Centurion Dental Program?
A. The reduced dental fees applicable under the Horizon Centurion Dental
Program are subject to change in the future. We reserve the right to change
fees once per contract year with 30 days' notice. You are responsible for
the fees applicable at the time services are rendered.
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Q. What do I do if I need emergency treatment?
A. Always seek appropriate care. However, if care is not rendered by a
participating Horizon Dental PPO Network dentist, you do not receive the
reduced rates and are required to pay the dentist's fees in full.
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Q. What if I am out of state and need to see a dentist?
A. You may visit any dentist you wish. However, if that dentist is not a
participating Horizon Dental PPO Network dentist, you do not receive the
reduced rates and are required to pay the dentist's fees in full.
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Q. What if I have additional questions?
A. Please contact Horizon Blue Cross Blue Shield of New Jersey Dental Services at 1-800-4-DENTAL.
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