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Horizon Blue Cross Blue Shield of New Jersey

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Home :  Members :  Dental :  About Horizon BCBSNJ Dental :  What Makes Us Special
What Makes Us Special

We never lose sight of the fact that dental is our one and only priority. Horizon BCBSNJ Dental Programs are administered by a staff of experienced and dedicated dental specialists, from our own sales and account team to our underwriting, marketing, claims payment and product development specialists.

Our customer service representatives:

  • Have prior experience in the dental industry.
  • Are available to locate participating dentists for members.
  • Process 98 percent of claims within 14 days, with 98 percent accuracy.
  • Have an average speed of answer of 22 seconds per phone call.

We offer our members:

  • Affordable rates.
  • World-class customer service.
  • Easy access to a strong regional network and an extensive national network of over 60,000 participating dentists.
  • Quick search for participating dentists through our Web site.
  • Easy-to-understand Explanations of Benefits (EOBs).

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