What Makes Us Special
We never lose sight of the fact that dental is our one and only priority. Horizon BCBSNJ Dental Programs are administered by a staff of experienced and dedicated dental specialists, from our own sales and account team to our underwriting, marketing, claims payment and product development specialists. Our customer service representatives: - Have prior experience in the dental industry.
- Are available to locate participating dentists for members.
- Process 98 percent of claims within 14 days, with 98 percent accuracy.
- Have an average speed of answer of 22 seconds per phone call.
We offer our members: - Affordable rates.
- World-class customer service.
- Easy access to a strong regional network and an extensive national network of over 60,000 participating dentists.
- Quick search for participating dentists through our Web site.
- Easy-to-understand Explanations of Benefits (EOBs).
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