This program is designed to help identify problems or potential complications that may arise following an acute-care facility admission. A Nurse Case Manager helps coordinate services for members with identified needs.

The Nurse Case Manager:

• contacts select members who are discharged from hospitals;
• assists each member's physician in obtaining authorization for services (when required); and
• communicates to each member's physician certain needs identified or expressed by the member.

If you are a Horizon BCBSNJ Managed Care Member who needs additional services following discharge, please speak with your treating physician and have him or her call the appropriate prior authorization number. The Post-Discharge Contact Enhanced Case Management Program is another way we are Making Healthcare Work^®' for our members and providers.

The program will continue to help providers identify members who need additional health care services and keep members informed about their health conditions.