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Member Services

NEW!!! Horizon BCBSNJ has enhanced its Member Online Services. The online tutorial has been updated to reflect our new look and to assist you. Be sure to continue to visit and utilize our online services and familiarize yourself with our new updated features.

Should you experience any problems, please feel free to contact us via email at member_portal@Horizon-BCBSNJ.com.

Member Online Services is Horizon Blue Cross Blue Shield of New Jersey's enhanced service feature that gives you expanded access to information about your health benefits, claim status, and much more. It can save you time by giving you immediate access any time of the day to important information about your Horizon BCBSNJ health plan.

Member Online Services uses the latest technology to keep your personal information secure. You can create your own account with a personal password, so that your information remains personal. Member Online Services offers you more service options and is another way Horizon BCBSNJ is Making Healthcare Work.®'

Online Tools
Claim Status
Referrals and Authorizations
Eligibility
Request an ID Card
Print Coverage Letter
Update Other Coverage
Tutorial
Online Services FAQs
Paperless EOB
Administrative Tools
Change Password
Change Email
Forgot User ID
Forgot Password
Download Forms
Other Horizon BCBSNJ Programs
Pharmacy Services
Member Services

Provider Directory:
Locate providers or specialists in our network.

My Health Manager:
Your personalized health guide to help you make smart, healthy decisions.

Learn more...
Sign in

24/7 Nurse Line:
A nurse is just a phone call away. Call 1-888-624-3096. Learn more...

Pharmacy Services:
Learn more about your prescription coverage. Click here.

AMT's website
Click here for the AMT website.